BBC's Watchdog: "Banks Still Denying Claims From Consumers"

Anne Robinson from BBC's Watchdog says, "Banks are denying customers compensation - and are turning down wholly legitimate claims by the thousands".

Fiona Phillips, also from Watchdog, commented "When judging PPI claims, they are not always right - in reality some banks appear strangely reluctant to part with their money despite all their promises to compensate". She continued, "Getting your money back can be remarkably difficult. The banks are failing spectacularly to put things right".

The Chief Ombudsman added that "Some banks even say that the customer never had PPI in the first place, but when we ask a few more questions we find that actually about a quarter of the customers did have PPI"

This Is Why You Should Use A Claim Company

The Financial Times Adviser has commented on why 100's of thousands of people use claim companies instead of going direct to the lender: "It all comes down to the fact that when customers had complaints they were often fobbed off or met with tactics designed to grind them into submission. Or they simply found the miss-selling claims procedure too complex to handle on their own."

Find Out If You Can Claim

Are you unsure if you are eligible to make a PPI claim? In most circumstances, your claims manager should be able to tell you if you are due a PPI refund.

How Much Are You Owed?

Your specialist claims manager can help you uncover how much you are owed as a refund, the interest you should receive and the compensation available from your PPI reclaim.

CONFIDENTIAL PPI Reclaim Enquiry

Make contact with Andrew & Andrew Solicitors Ltd now. Your claims manager (not a call centre) will get back to you as soon as possible.

Andrew & Andrew Solicitors Ltd are regulated by Solicitors Regulation Authority - Registration: SRA 622293. They can advise on your loan, mortgage and credit card PPI claims no matter which company they are held with.

Your enquiry is confidential with no obligation to proceed.

Request a Call Back (UK & EU Residents Only)

Name

Preferred contact phone number

2nd number just in case

Email address (to keep you updated - 100% private, we will not share)

Address and Postcode. We send you a no-obligation claims pack via post and email which will be sent at no cost. (We will not share your address)



ppi We guarantee 100% privacy. Your information will not be shared.



Website Website Terms & Conditions and Privacy Statement

Please note that the terms on this page only cover this website and not linked websites.

Click here for webmaster contact.

Andrew & Andrew Solicitors Ltd (the company behind ppiteam.co.uk) Complaints Procedure

PRIVACY

Personal Details And Data Protection Privacy

Our privacy policy covers the PPI Team PPI Claims Website. If you have any comments about this Privacy Policy you can write to us at LeadFair Ltd, Swift House, Ground Floor, 18 Hoffmans Way, Chelmsford, Essex. CM1 1GU.

You also have the right to contact the Information Commissioner about matters relating to how your private data is handled during a wrongly sold PPI claim. Details on how you may do this can be found at www.ico.gov.uk

Privacy Compliance

Express permission is given by submitting this form to other third parties having access to this data when required.

This privacy policy is compliant with the UK's Data Protection Act (1998), The European Data Protection Directive 95/46/EC and the Organisation for Economic Cooperation and Development's guidelines for privacy policies.

GDPR (General Data Protection Regulations)

The information will be collected with integrity and confidentiality. We have legitimate grounds for collecting data for specified and explicit purposes and the data will not have a negative effect on a person or be used in a way they would not expect. We make it clear why the data is being collected and what will be done with it. Information is available on this webpage as to how the person can contact us to update, change (if inaccurate) or delete their data.

Access To And Removal Of Data We May Hold About You

You can ask us, in writing for details of what personal data we hold about you. Upon receipt of such a written request and proof of your identity, we will provide you with a readable copy of the personal data which we keep about you. We will do this within a month. You have the right to review, correct and delete information from our records. LeadFair Ltd's Data Controller is Robert Brady. You may write to him at LeadFair Ltd, Swift House, Ground Floor, 18 Hoffmans Way, Chelmsford, Essex. CM1 1GU.

Automatic Collection Of Information

We don't automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

The PPI Team Website makes use of cookies. We do not link non-personal information stored in cookies with other personal data about specific individuals and only use them to measure how many people use the site. They can't be used to identify you personally. If you continue without changing your settings, we'll assume that you are happy to receive cookies.

Cookie Policy

By accessing and using this website you are agreeing to the terms of this policy and our privacy policy. Please read this cookie policy and our privacy policy so you understand how we use your information.

What are cookies?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies).
Cookies are created when you visit a website that uses cookies. Cookies are commonly used by websites to help the user’s browsing experience and provide more information about the user’s experience and interests. This information is generally used to make content and services more relevant. For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below.

How do we use cookies?

Our website uses cookies to help provide you with a good experience and also allows us to improve our website and our services. The cookies that we use only collect anonymous information to optimise our services, and do not collect personal information. Please note that not all the cookies on our sites are set by us. Please see the section below on third party cookies.

What cookies do we use?

The cookies on our websites generally fall into the category of functional and analytical cookies

Functional and analytical cookies

Analytical cookies

Analytical cookies allow us to recognise and to count the number of visitors to our website, to see how visitors move around the website when they are using it and to record which content viewers view and are interested in This helps us to improve the service which we offer to you by helping us make sure our users are finding the information they are looking for.

Functional cookies

Functional cookies relate to the functionality of our websites and allow us to improve the service we offer, for example: by allowing you to carry information across pages of our website to avoid you having to re-enter information. by enabling us to serve the appropriate regionalised service relevant to you.

What functional and analytical cookies do we use?

We have set out below the main functional and analytical cookies that we use. We use cookies which are operated on our behalf by the organisations listed below to help us deliver our services

Organisation setting the cookie

Name of Cookie

What does it do

Cookie Expiration

Google Analytics

_utma
This cookie helps us determine the number of unique visitors to our website
730 days (two years)
Google Analytics

_utmz
This cookie helps us determine the referral method for people visiting our website. This helps us to analyse the traffic arriving at our website and to determine which are the most popular routes (e.g. direct, search engine search, email link).
182 days (six months)
Google Analytics

_utmb
We use this Google Analytics cookie to help us to record the length of individual sessions from our users on our website. Each time you move to a new page within our website within 30 minutes of arriving the cookie updates so that we know that you are still actively using our website within a single session.
Less than one day (when you close the browser window)
Google Analytics

_utmc
Similar to _utmb, we use this Google Analytics cookie to help us record the length of individual sessions on our website.
1825 days (five years)

How do I turn cookies off or delete cookies?

You can block most cookies (except for Flash cookies) by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our sites, or you may experience reduced functionality when accessing certain services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our website.

Cookies for advertising

We have implemented and using Google Display Advertising, so we can implement Google Remarketing to advertise online. Third-party vendors, including Google, show our ads on sites across the internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on your past visits to this website. We have enabled Google Analytics to collect data about our traffic using the DoubleClick cookie. This logs when users view specific pages, allowing us to provide targeted advertising in the future. This is in addition to data collected through standard Google Analytics. You can opt-out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads Preferences Manager (opens in new window).

USE OF SITE AND SITE SERVICE

Use of the PPI Team PPI claims ("we", "us", "ppiteam.co.uk") website ("the site") constitutes acceptance of the PPI Team PPI claims Website PPI User Agreement ("the agreement") and Terms and Conditions of Use ("terms"). This is our website standard terms upon which we intend to rely. For your own benefit and protection you should read these terms carefully. If you do not understand any point please ask for further information.

If you do not agree to all the terms and conditions on this page, please do not use this website. Use of any internal or external links on the PPI Team PPI claims website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.

The terms "PPI Team PPI claims", "ppiteam.co.uk" encompass the PPI Team PPI claims Internet Site and Marketing Communications.

Availability Of Service

We do not warrant or guarantee that the PPI Team PPI claims website will be uninterrupted or error-free.

Links And Site Content

The PPI Team PPI claims website do not make any warrant or guarantee, either expressed or implied as to the accuracy, validity, completeness, suitability, reliability, or currency of any information content or links to news within its site or sites to which it is linked to. Links to other websites are provided solely as a resource guide and do not represent an endorsement or guarantee, either expressed or implied. The PPI Team PPI claims website does not assume any liability for any of the products, services, or data of any other sites. It is the responsibility of the user to evaluate the information, opinion, advice, or other content contained within the site. We cannot be held responsible or liable for any loss or damage due to reliance on information obtained through the PPI Team PPI claims website.

Disclaimers

Bearing in mind that this is a free "public access" site, it is a condition of use of the site and the materials in it that use is at the user's own risk. We give no representation or warranty as to the accuracy of the content of the site and assume no responsibility for errors or omissions in it or the effect it has upon your computer. We disclaim all liability in respect of such information and its provision. PPI Team PPI claims nor any of the site's administraters, editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits. We do not assume, and therefore disclaim, any liability for any loss or damage caused by errors or omissions. Personal information sent to PPI Team PPI claims UK is at the senders own risk.

Severance

If a term, covenant, provision, or condition of this agreement becomes, or shall be held by any court of competent jurisdiction to be against public policy or illegal, all remaining provisions of this agreement shall remain in full force and effect and unaffected, impaired or invalidated by this decision. The invalidated item shall be modified by the parties to the full extent possible to carry out all the intentions and directives stated in this agreement.

Variation

Whilst it is not our intention to do so, the operators of the PPI Team PPI claims Website reserve the right to change its policies and terms at any time. Any such changes will be posted on this page.

Transparency

The PPI Team website is a wrongly sold PPI Claim introduction service provided by LeadFair Ltd. The PPI claim adviser who contacts you will be from a third party claims management company. This independently owned website acts as an advertising and marketing vehicle to attract passive PPI claim enquiries from people that are proactively searching to claim PPI compensation using search engines or directories on the internet, and pass on such enquiries for a fee, but free to the searcher, to Claims Management Companies.

PPI Team is not associated with other companies or websites who own or trade under similar sounding names or with similar design. © Content Copyrighted.
If you do not agree to all the terms and conditions on this page, please do not use this website. Use of any external or internal links on the PPI Team PPI claims website constitutes acceptance of the terms on this page. If you do not agree with these terms, please exit this site by closing the browser window.

Complaints Procedure

Full details of Andrew & Andrew Solicitors Ltd internal complaints handling procedures are available upon request. Please click here to email or write to: Andrew & Andrew Solicitors Ltd, Atlantic House, 114 Kingston Crescent, Portsmouth PO2 8AL. For Andrew & Andrew Solicitors Ltd' terms and conditions click here. For privacy policy here

Complaints Handling Procedure

* Complaints may be made in writing, via e mail or by telephone in respect of any claims management service that we have provided and that is regulated under The Compensation Act 2006.

* We reserve the right to decline a Complaint that is made more than six months after you became aware of the cause for Complaint. There may be instances where we will waive this requirement at our discretion. We will confirm to you in writing if a Complaint has been made outside the time that we are prepared to consider.

* We will send you a written or electronic acknowledgement of a Complaint within 5 working days of receipt, identifying the person who will be handling the Complaint. Wherever possible, that person will not have been directly involved in the matter which is the subject of the Complaint, and will have the authority to settle the Complaint.

Within 4 Weeks of receiving a Complaint, we will send you either:

* a final response which adequately addresses the Complaint; or
* a holding response, which explains why we are not yet in a position to resolve the complaint and indicates when we will make further contact with you.

Within 8 Weeks of receiving a Complaint we will send you either:

* a final response which adequately addresses the complaint; or
* a response which;
* explains why we are still not in a position to make a final response, giving reasons for the further delay and indicating how we expect to be able to provide a final response; and
* Informs you that you may refer the handling of the Complaint to the Claims Management Regulator if you are dissatisfied with the delay.

Where we decide that redress is appropriate, we will provide you with fair compensation for any acts or omissions for which we are responsible and will comply with any offer of redress which you accept. Appropriate redress will not always involve financial redress.

If you are not satisfied with our response, or if a Complaint is not resolved after eight weeks, you may refer the Complaint to:

Claims Management Regulation Unit
57-60 High St
Burton on Trent
Staffordshire
DE14 1JS
E-mail: consumer@claimsregulation.gov.uk
Tel: 0333 200 0110
The regulator can review the handling of the Complaint and can give a direction on further handling of the Complaint. However, he cannot determine a Complaint or award compensation.

The Legal Ombudsman

The Legal Ombudsman for England and Wales was set up by the Office for Legal Complaints under the Legal Services Act 2007. Their job is to look at complaints about legal service providers and claims management companies in a fair and independent way: we will not take sides and are unable to provide legal advice.

Telephone: 0300 555 0333 9am to 5pm Mon-Fri. Calls will cost no more than those to national geographic numbers (starting 01 or 02) from both mobiles and landlines. If you are calling from overseas, please call: +44 121 245 3050.

Email:enquiries@legalombudsman.org.uk

You can write to them at:
Legal Ombudsman
PO Box 6806, Wolverhampton WV1 9WJ

Governing Law

Any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England, and you and PPI Team PPI claims irrevocably submit to the non-exclusive jurisdiction of the English Courts.

You consent that this agreement shall be subject to the laws of England and Wales and all disputes will be handled solely in the United Kingdom. The PPI Team PPI claims website is controlled and operated from offices in the United Kingdom and makes no representations or warranties that its content or use is legal in other locations.

Bookmark Us

Please bookmark PPI Team and make sure you tell your family, friends and colleagues that they may also be eligible for a refund.